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Lassie

AI that runs the doctor's office.

CEO & Co-Founder @LassieAI | Building AI that runs small businesses, starting with the doctor's office | Early PM at Robinhood & Coinbase
San Francisco, CA3.4K followers
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About

Lassie is back-office automation for dental and medical practices, taking on the administrative work that owner-operators rarely signed up for: posting insurance payments, reconciling claims, chasing denials and underpayments, scheduling, and the paperwork around hiring and billing. The company is building AI that runs small businesses, starting with dental practices , and it is pitched at independent practice owners who want to spend their time on patients rather than on a back office that, in the founders' telling, still looks like the 1970s. The launch marks a $47M round led by Andreessen Horowitz and a public introduction of a product that has been operating quietly for some time. Per the launch tweet, Lassie is already in use at more than 700 practices and absorbs roughly 30 hours of labor per practice each month, working autonomously rather than as a copilot that hands tasks back for review. For founders and operators watching the agentic-software space, it is a concrete data point on AI moving from drafting assistance into actually executing structured, high-volume financial workflows inside SMBs. Co-founders Steijn Pelle and Frédéric Renken came out of consumer fintech at Robinhood and Coinbase, and product roles at Superhuman and Uber, and built the company by embedding inside a dentist's office (Dr. Kwon's) to process payments by hand before writing software. They spent close to a year talking to dentists, primary care doctors, and healthcare finance teams before shipping code, then built the integrations needed for agents to read claims, reconcile payments, and post to the ledger directly. Dental is the wedge, with doctors' offices and other small businesses framed as the longer arc.
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Cinematic500K-1MSeries AB2BGlobalUSVertical AIFunding announcementFounder-led
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Priya Vaswani2h ago

Naming it Lassie is a power move because now every front desk that fails to adopt it gets to say the dog didn't come home. Cute branding, real wedge.

deepak building2h ago

Was literally prototyping something adjacent for dental offices, guess I'm pivoting to veterinary now. The dog joke writes itself.

Tomas Lindqvist2h ago

The launch video voiceover sounds like it was recorded in a closet with a duvet, and somehow that makes it feel more legit than the usual a16z polish. Refreshing.

Kofi A.2h ago

Cool, but where are the docs? I want to know about webhooks for appointment events and what your rate limits look like before I get excited about an 'AI OS'.

Margaux Behrami2h ago

30 hours/month per practice is a real number but the harder question is onboarding. How long does it take a receptionist to actually trust this thing with the phones?

Benoît R.2h ago

Doctor's offices are a brutal ICP because every practice management system is a unique snowflake from 2004. If they cracked the integrations layer, the moat is real.

yusra2h ago

Every 'autonomous' demo I've seen this year had a human in Manila clicking buttons off-camera. Happy to be wrong, show me the call recordings unedited.

Rina Kwon2h ago

Tweet copy buries the lede. '700+ practices' should've been the hook, not the third line, you left engagement on the table.

Amara Okonjo2h ago

Curious about pricing. Per-seat doesn't make sense if you're replacing seats, and per-call gets gamed. Outcome-based is the obvious answer but nobody actually ships it.

Henrik V.2h ago

Call me when it can handle a fax machine, because half these practices still run on them and no one in SF wants to admit it.